Workforce Management for Contact Centers

For large scale enterprise environments

Forecasting

Provide better service to your clients while lowering your expenses
 
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Rostering

Optimize your workforce while considering skills, rules, events, preferences and more

Shift Breaks Management

Increase service levels by decreasing shift break management handling time
 
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Realtime Status

Cross information from various systems, monitor operational problems in real time and store data for future use

Our mission is to turn your vision into software,

help you understand and solve your challenges,

and consistently deliver the worlds best WFM Solutions